try the craigslist app » Android iOS



Filipino - Customer Service

料金: To be discussed
雇用形態種別: フルタイム

● Job Position: Customer Service
● Nationality & Age: Filipino / 22 to 28 years old
● Salary: To be discussed
● Educational Background: Bachelor's/College degree in any field
● Position Level: 1-4 years

● Working Hours: 10:00-19:00 (Monday to Friday), and 10:00 to 16:00 (Sunday, team rotation)
● Work Location: 5-minute walk from Kayabacho Station

● Position Summary:
- This position will play a key role in ensuring customer’s satisfaction. As a Customer Service Representative, you will primarily be responsible for answering phone calls, answering chat and processing transaction requests from customers. The ideal candidate must be fluent in English and Tagalog to support our business needs

● Roles & Responsibilities:
- Receive incoming calls and make outgoing calls providing excellent customer service
- Answer customer’s inquiries and questions professionally by phone or chat
- Accurately enter or verify the customer’s information in our proprietary system
- Assist customers with various inquiries such as processing transactions, questions about our products and services and cancellations
- Keep up-to-date with DCOM’s products, services and policies
- Identify problems, issues or complaints during queries and propose solutions to management
- Perform other duties as assigned or requested

● Qualifications:
※ We do not offer visa sponsorship
- Must have a proper visa to work in Japan
- Applicants must be willing to work in Tokyo, Japan
- Candidate must possess a Bachelor’s/College degree in any field
- Excellent written and verbal communication skills in Tagalog
- 1-2 years of experience in customer service environment
- Possess experience with problem solving, dealing with difficult customers and remaining professional
- Must have a positive attitude, being a team player and excellent with phone & chat etiquette
- Ability to multitask, pay attention to detail and thrive in a fast-paced environment
- Must be flexible to work extended hours or weekends

● Plus Points:
- Graduated with a Bachelor’s degree in Accountancy or related field
- Graduated with a Bachelor’s degree in Business Administration or related field

● Language:
- Tagalog - Native level
- English - Business level
- Japanese - Conversational level

We are looking for a teammate to grow with us!
If interested, kindly send your resume.
  • 当事者のみ。 採用担当者はこの投稿者に連絡できません。
  • 未承諾のサービスやオファーの情報を希望しません

投稿ID: 7074338356



厳選 [?]