Iware Co., Ltd (株式会社 アイウエア) is seeking applications from experienced and customer-focused hotel front desk staff in the Tokyo area, starting from Autumn 2025.
You will be assigned to a business hotel with a large number of foreign guests in Tokyo. Would you like to be one of our members?
Here are the details;
※Students and Working Holiday visa holders are not acceptable (only holders of the Engineer/Specialist in Humanities/International Services visa or spouse visa, or Permanent Residence status).
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●Hotel: 3 stars business hotel with a large number of foreign guests
●Location: Chuo-ku, Tokyo
●Employment Type: Direct Hire
※This is a full-time employment contract with the hotel.
●Start date: From September or October
●Working Days: Fixed days/5 days per week
※4 days per week are day shifts (1:00 PM to 10:30 PM), and the last day of the week is a night shift (10:00 PM to 8:30 AM)
●Holidays: Approximately 116 days off per year
※Paid leave and special leave system available (up to 28 consecutive days of leave possible)
●Salary: Approximately 280,000 to 290,000 yen per month(Before tax)
※Social security included
※Separate incentive system available twice a year (based on evaluation criteria)
※Transportation expenses fully reimbursed (3-month commuting pass expected)
●Job responsibilities:
・Concierge services within the hotel
・Front desk operations
・Reservation arrangements and management
・Telephone correspondence
・Data entry and management using a PC
・Accounting and bookkeeping tasks
・Final cleaning checks
・Event planning and organisation (possibly)
●Guest profile: 70% foreign guests
●Foreign staff: One foreign front desk staff member
●Overtime: Yes
※Working hours are 8.5 hours per day. Night shifts are 1 hour longer.
※Overtime of up to 25 hours per month is included in the salary.
(Additional overtime pay will be provided for hours exceeding 25 hours.)
●Probationary period: 6 months
●Interviews: 2 rounds (the first interview can be conducted online)
●Dormitory: Not available
●Commuting by car or bicycle: Not permitted
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Due to the volume of applications, only successful candidates will be contacted.
We look forward to hearing from you!
*Please understand that we cannot return hard copies of resumes submitted
to the company by mail.