Looking for passionate individual for a Deskside Support consultant who will be responsible for Smart
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Hands and feet support, break fix. The candidate must have experience in handling multinational IT
【Relevant Experience Required】5 plus years
【Site location】Narita Airport where there are 80 users. Also need to visit once a week Haneda and Hiroshima once a month.
【Duration of the contract】2 months initially
End to end knowledge on minute details of Local Smart hands and feet support and their break fix.
Should himself handle the site and lead the region/team spread across different geographies.
Should have knowledge of different Label and Multi-functional Printers such as Konica, Ricoh, Zebra
Should have knowledge on Local PBX system
Should be able to manage and maintain assets as per the industry standards
Should be well versed with local IT procurement process
Should be able to conduct IT training for other Local IT Support team or IT champions/site coordinator.
Should be aware of Mobile device management as per the industry standards
Knowledge of network security practices and anti-virus programs
Conduct remote troubleshooting
Address user tickets regarding hardware, software, and networking etc.
Experience on SCCM, Bit locker, SafeQ, Airwatch, Microsoft Advanced Group Policy management
Knowledge on below technologies
• SCCM – Software distribution, Administration, Image management, Operating system deployment & application packaging
• Bit locker management
• Mobile device management
• Patch management
• File Services
• Desktop management
• Unified communications – Provision of new SIM cards, Smartphone configuration, consumption optimization and management