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Urgent Network Hands & Feet Support Technician (Shizuoka)

料金: for negotiation
雇用形態種別: 契約

Project Start Date: 12th April 2021

Project Duration: 1 Year

Language Proficiency: Engineer should be fluent in both local and English language

Site Location: (Omaezaki City Main Office Oronite Plant 6620-15 Minato Shizuoka)

The primary responsibility for this position is to maximize the availability of all network components. The technician is the point of contact for providing first and second-level troubleshooting for all network equipment. The technician will be responsible for Service Level Agreements (SLA) and work within them to see that there is a prompt response to the issues.

The activities for this position include:
 Patching cable installation and recovery
 Installing power leads
 Installing, removing, or swapping equipment
 Locating and or identifying network circuits and tagging the demark location
 Providing escort services for Third-Party Vendors in the facility
 Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting Incidents
 Comply with the Company's audit requirements, Information Protection requirements, security requirements and standards detailing physical access management, and standards for Operational Excellence
 Support and assist in the troubleshooting and testing network equipment and components, including:
 restarting equipment;
 troubleshooting and patching power cables;
 Troubleshooting and patching Fiber and Copper cables
 identifying a switch port location;
 pinging key Devices and performing DNS lookups
 troubleshooting, installing, and where necessary removing equipment and/or components
 perform visual checks for hardware failure lights or console error messages, power status, and hardware labels and assisting with the identification and reporting of communications room environmental issues
 Perform MACD (move, add, change, delete) activities for end-user business LAN and voice devices
 Maintain the Inventory of the Network Devices
 Update and Manage the DCIM tool
 Adhere to Company’s Change Management Process, BCP, and DR Plans
 Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided (e.g hurricanes, earthquakes, etc.)
 Provide smart hands support for other telecommunications infrastructure such as
 Coordinate with cabling contractor
 WiFi and BLE systems
 Microwave systems installation, maintenance, troubleshooting, and repair.
 Radio systems (HF, VHF, UHF, 2-way, radar, …) installation, maintenance, troubleshooting, and repair.
 VSAT installation, maintenance, troubleshooting, and repair.
 Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M
 lpWAN (low-power WAN) systems such as LoRaWAN
 Other IIoT/OT systems
 Solar panel/battery power systems installation, maintenance, troubleshooting, and repair.
 Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting, and repair.
 Daily/Monthly/Quarterly reports generation and Review with Client


Educational Qualifications and experience:
 Have an associate or bachelor's degree (not a must)
 Certifications such as CCNA, CCNP will be ideal (not a must)
 Technicians should be conversant with compliance regulations, such as SOX
 3 to 5 years of relevant experience in the IT industry
 Experienced in racking, stacking, cabling, and decommissioning of Network Hardware devices
 Experienced in Smart Hand Support for Network device maintenance.
 Strong Verbal and Written communication skills
 Ability to walk around a good deal of time and lift heavy devices.
 Willingness to work in shifts, attend on calls and weekend work as per schedule.
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投稿ID: 7304046467

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