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この投稿をお気に入りにする Technical Support Engineer (Tokyo, Shibuya) この投稿を非表示 表示

料金: 4 Million - 6Million Yen. annually according to the experience
雇用形態種別: フルタイム

Provide support to customers using English or Chinese. Japanese is required starting at level N3 as minimum

■ Business content
Responsibilities:
・ Problem verification of video service in Japan
・ Troubleshooting and training on site
・ Create manual and troubleshooting document
・ Technical support in company proposals, exhibitions, etc.
・ Basic operation of cloud infrastructure (eg, restart, setting, exchange)
・ Service development, technical support at the start
· Escalation to system development department in response to customer inquiries, etc.

■ Essential requirement:
Technical support experience: 1 year or more
・ High communication skills to perform well with customers and team members.
・ A person who can proactively discover problems and work towards solutions
・ A knowledge of network, web, iOS, Android, Linux
・ English: Intermediate level or higher (or Chinese: Intermediate level or higher)

■ Preferred requirement:
" ・A knowledge of VMware,VirtualBox
・ A knowledge of AWS,GCP,Azure"

Salary range 4M~6M
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投稿ID: 6890012430

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