Digital Concierge / Field Engineer Lead (Tokyo)

料金: Negotiable

job title: Digital Concierge / Field Engineer Lead

雇用形態種別: フルタイム

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We are looking for an IT services professional with team leadership experience to support Technology Foundation services.

We are seeking a Field Engineer Level 2–level professional with strong coordination, leadership, and stakeholder management skills.

Key Responsibilities:

Act as the on-site lead for IT service coordination

Guide users to correct global IT processes and support channels

Coordinate and escort third-party engineers (printers, meeting rooms, events)

Escalate issues and ensure global SLAs are followed

Support hardware refreshes and large meetings

Improve user experience and reduce local process variations

Requirements:

Senior IT support or services background

Proven team leadership or coordination experience

Strong communication and customer-service skills

Experience working with global teams

Ideal for professionals moving from hands-on IT into service leadership.

Apply with CV and brief summary of leadership experience.

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投稿ID: 7907039852

投稿済み: 2026-01-07 16:09

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Digital Concierge / Field Engineer Lead - technical support -...

We are looking for an IT services professional with team leadership experience to support Technology Foundation services. We are seeking a Field Engineer Level 2–level professional with strong...